Depending on your personal preference, you can contact Whitmoor Counselling using the form below or via e-mail, phone, text or WhatsApp message.


E-mail: charlotte@heartseed.co.uk

Call, text or WhatsApp: 07596 393483


I aim to respond within three working days, but I can’t guarantee this is always possible.


A free 15-minute telephone or video call is available to new clients. Please give details as to how and when you would like to be contacted.


Rest assured that any information you share is confidential and held securely in line with Heartseed’s GDPR policy.


Please note that I do not offer an emergency service. If you need urgent help with a mental health problem, please visit the NHS Urgent Mental Health Helpline Page. It will provide you with a 24-hour phone number to call, based on your age and postcode. 


  • This form requires you to enter a valid e-mail address. If you don't have an e-mail address, please contact me by phone, text or WhatsApp instead.
  • If you want to be contacted by telephone, please provide a mobile or landline number. If you want to be contacted by text, WhatsApp message or WhatsApp video, please provide a mobile phone number.
  • Please select your preferred contact method from the drop-down list. If you would like me to contact you by text or WhatsApp, please make sure you have provided a valid mobile phone number. If you select Zoom, I will send you an invite via e-mail.
  • Please use this space to provide any other information or ask any questions. If you selected phone or video call as your preferred method of contact, please use this space to let me know some convenient times to call.
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